Empowering customers: the future of self-serve technologies in commerce

The latest episode of the Dynamic Leaders Podcast is now available to watch on demand!

In this episode, Ryan Meade, Chief Alliance Officer at DynamicWeb, sits down with Tyler Barron, Senior Director of Delivery at Argano, for an insightful conversation about the growing role of self-serve technologies in modern commerce.

They explore how shifting customer expectations are driving the need for faster, more flexible buying experiences—and how businesses can respond with scalable self-service tools like AI-powered chatbots and 24/7 customer portals. Tyler shares real-world examples and practical advice for getting started, improving efficiency, and delivering more control to your customers.

Watch this episode on demand to learn how self-serve technologies can help your business reduce support costs, increase satisfaction, and create a more empowered customer experience.

Featured guests:

Tyler Barron, Senior Director of Delivery, Argano
Ryan Meade, Chief Alliance Officer, DynamicWeb